What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Gift M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Reliable and easy to use for everyday meetings
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It integrates smoothly with other Google services like Calendar and Gmail, making it simple to schedule and join meetings.
What is your favorite aspect of this product?
I like how easy it is to use and the clean, no clutter interface that works well even with slow internet.
What do you dislike most about this product?
It lacks some advanced features like built in meeting transcription.
What recommendations would you give to someone considering this product?
If you already use Google tools, Google Meet is a great choice for reliable video calls with minimal setup.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amr M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
Seamless video calls
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is built into most Workspace apps like Google Docs and offers useful features like long meeting time and virtual backgrounds. The intuitive interface makes it easy to start calls or video meetings while collaborating with my team on the same document.
What is your favorite aspect of this product?
What I like most is the reliability and the ease of use, whether on desktop or mobile. Google Meet lets users stay connected with minimal hassle, even on unstable internet connections.
What do you dislike most about this product?
I think adding an advanced analytics tab to the homepage could be a valuable improvement, giving admins quick insights into user attendance and other engagement metrics.
What recommendations would you give to someone considering this product?
Google Meet would be very helpful for teams that rely heavily on Google Workspace, since it functions more as an integrated workspace tool than a standalone app.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ketan C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
It’s been helpful for my daily work and team calls
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is simple to use. It works inside Gmail and Calendar so I don’t need other apps. Joining call is fast, and it works good in browser. I like how it is already part of Google tools.
What is your favorite aspect of this product?
Easy to start meeting. I click one link from calendar and I join fast. Screen share also works well. I use it daily with team and it saves time.
What do you dislike most about this product?
Sometimes voice or video cut if internet is not strong. Also, not many features like polls or breakout rooms like Zoom.
What recommendations would you give to someone considering this product?
If you use Gmail or Google tools already, it is best option. It is not hard to learn and good for remote work. Just make sure to check internet before meeting.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Caring
