
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Oluwasegun M.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Amazing Product to use for Surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It has multipke features that makes it a good product and it can be used on multiple platforms for easy functionality and integration.
What is your favorite aspect of this product?
Multi-faceted functionality
What do you dislike most about this product?
It can be difficulit to recover lost data/information
What recommendations would you give to someone considering this product?
Amazing product and free to use. You should properly explore this product before considering other products.
Pros
- Reliable
- Effective Service
- Respectful
- Fair
Erica K.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jul 2025
Easy-to-Implement Forms for Businesses of All Size
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Very easy to implement without advanced training needed.
What is your favorite aspect of this product?
The reporting is excellent -- I love that it ties into Google Sheets for exporting.
What do you dislike most about this product?
There isn't super sophisticated logic baked in, so sometimes you need to add in extra questions to get what you need.
What recommendations would you give to someone considering this product?
If you're looking for a simple form/survey tool, this would be more than sufficient. If you're looking for something more advanced from a survey perspective, I would look elsewhere.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Rachit s.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Reliable Forms Tool, But Lacks Flexibility
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Seamless integration with Google Workspace. Free, easy-to-use interface for quick form creation.
What is your favorite aspect of this product?
Easy collaboration and real-time response tracking.
What do you dislike most about this product?
As a Marketing Manager: Limited customization and basic analytics capabilities.
What recommendations would you give to someone considering this product?
Ideal for simple surveys and quick data collection; not for advanced customization or deep analytics.
Pros
- Unique Features
- Respectful
- Over Delivered
- Friendly Negotiation