
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Grammar and Spellcheck
Article Summarizer
Topic Generator
Style and Tone Suggestions
Multi-Language Support
Long Form Content Generation
Text Personalization
Customization
Templates
Auto-Completion and Predictive Text
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Ritesh D.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Sep 2025
ChatGPT: A Game-Changing Coding Ally for Seamless.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT excels with versatile, contextual responses, flexible prompting, and strong code generation. Its conversational depth, plugin support, and continuous updates set it apart from less adaptive AI tools.
What is your favorite aspect of this product?
ChatGPT's ability to provide clear, contextual code with explanations, adapting to my prompts across languages and frameworks.
What do you dislike most about this product?
ChatGPT's occasional verbosity and minor inaccuracies in niche coding scenarios can frustrate, requiring extra prompt tweaking.
What recommendations would you give to someone considering this product?
Try ChatGPT's free tier to test its coding capabilities. Use specific, detailed prompts for optimal results. Explore plugins for added functionality. Be prepared to refine responses for niche tasks. Consider a paid plan for higher usage limits if you code daily.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation

Muni Siva C.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
All in one productivity tool enhances performance
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I really appreciate how smoothly the conversation flows here compared to other models. It feels more natural and less restricted, allowing for deeper discussions. The larger context window helps keep track of what we’re talking about, making interactions more engaging and easier to follow.
What is your favorite aspect of this product?
My favorite aspect of this product is how naturally it communicates. The conversations feel human, making it easy to ask questions or explore ideas without feeling judged. The ability to handle complex topics, remember context, and adapt responses based on the discussion makes it a powerful tool for learning, creativity, and problem-solving. It’s like having an intelligent companion who’s always ready to help.
What do you dislike most about this product?
What I dislike most is that it sometimes doesn’t have real-time integrations or advanced features like plagiarism checking or collaborative editing. It’s also limited by the lack of offline access, which can be inconvenient for sensitive or secure environments.
What recommendations would you give to someone considering this product?
ChatGPT stands out because it offers natural, conversational responses that feel human-like. It supports a wide range of tasks—from writing and coding to learning and brainstorming. With customization options, multi-language support, and detailed explanations, it’s easy to use, reliable, and adaptable for both personal and professional needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Security Frustrates
Alexander E.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
ChatGPT is flexibility is amazing.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT simplifies writing and ensures smooth workflow.
What is your favorite aspect of this product?
ChatGPT is very easy to use and reliable. It creates content depending on offered description.
What do you dislike most about this product?
Sometimes ChatGPT fails to provide response.
What recommendations would you give to someone considering this product?
I recommend ChatGPT because it's quick.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service