
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Hierarchical Task Management
Reporting
Resource Management
Time & Expense Tracking
Email Synchronization & Tracking
Quote to Project Conversion
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
The brain of your team.
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Saves Time
Divyam O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
Perfect project and task management platform
Likeliness to Recommend
What differentiates Jira from other similar products?
1. One of the most helpful , integerated and customizable product, where we can add , see and manages all the changes which is going in project under one roof. 2. Properly documented and helpful support team for quick resolutions. 3. Helps to track real time updates on projects.
What is your favorite aspect of this product?
We can customize the project according to our need and as can add as many as field we want to. It is extremely secure too.
What do you dislike most about this product?
1. Interface is little overwhelmed to find the understand in early states. 2. Very costly but very efficient too.
What recommendations would you give to someone considering this product?
Superb experience for large projects.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Ashoo J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2025
Reliable Tool for Agile Project Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Due to its strong customization options and deep support for Agile methodologies like Kanban.
What is your favorite aspect of this product?
Customizable workflows and boards.
What do you dislike most about this product?
Sometimes feels overly complex and overwhelming, there should be something like light mode which is less cluttered.
What recommendations would you give to someone considering this product?
Start with clear use cases and train your team in advance. Assign an Admin.
Pros
- Reliable
- Enables Productivity
- Respectful
- Security Protects